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Category: Government

How the Energy and Water Ombudsman of Victoria modernised their complaints management processes using Salesforce Public Sector Solutions. The Problem Brooke’s client, the Energy and Water Ombudsman of Victoria (EWOV...

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March 14, 2023

Creating industry best practice staff and customer experience with Salesforce PSS

Building an online grants submission portal using Salesforce Public Sector Solutions Background Our client has primary responsibility for leading the delivery of support payments to a vulnerablesection of the communit...

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March 14, 2023

Creating a digitalised process for grand applications for the vulnerable community